Payroll

Sage HR vs Sage Pastel Payroll

Sage HR and Sage Pastel Payroll compared on what a South African buyer has to live with: what each one costs, what it is good at and where it gives ground.

Sage HR

Payroll

7.8out of 10

Growing teams that need leave and HR records out of spreadsheets

Read the review

Sage Pastel Payroll

Payroll

8.4out of 10

Payroll administrators who want proven local compliance on their own server

Read the review

The short answer

What the record adds up to

  • Sage Pastel Payroll scores higher overall, 8.4 against 7.8. The reason behind a point of difference matters more than the point itself.
  • Sage HR is ahead on everyday use.
  • Sage Pastel Payroll is ahead on depth of features, support and skills and south african fit.
  • Sage HR and Sage Pastel Payroll are not published on a basis that can be set beside the other price, so the two cannot be subtracted honestly. Read the plan notes instead.
  • On South African fit Sage Pastel Payroll is the stronger of the two. The annual tax update and IRP5 season are why it persists.

Scored side by side

Where the difference actually sits

Sage HR and Sage Pastel Payroll scored across the dimensions we judge
DimensionSage HRSage Pastel PayrollOur view
Overall7.88.4Sage Pastel Payroll
Everyday useSage HR: Self service that staff actually open, which is the point of an HR tool.8.67.6Sage HR
Depth of featuresSage Pastel Payroll: Statutory depth with optional HR and self service modules.7.88.4Sage Pastel Payroll
Value for moneySage HR: Per employee, per module. Switching several on multiplies the bill.7.47.5Line ball
Support and skillsSage Pastel Payroll: A very large pool of trained South African payroll administrators.8.09.0Sage Pastel Payroll
South African fitSage Pastel Payroll: The annual tax update and IRP5 season are why it persists.7.29.5Sage Pastel Payroll

Every score is our editorial judgement and the reasoning sits in the full review. A gap under two tenths is called line ball, because it is not a difference worth acting on.

Checked facts

What each vendor commits to

Sage HR and Sage Pastel Payroll on deployment, team size, pricing and support
AttributeSage HRSage Pastel Payroll
DeploymentCloudDesktop with optional online modules
Ideal teamGrowing small and medium businessSmall and medium employers
PricingOn request, priced per employee by moduleOn request through a Sage business partner
SupportOnline supportFirst year support usually bundled

What it costs

Price, on the same basis or not at all

Verified pricing compared
AttributeSage HRSage Pastel Payroll
Entry priceOn requestpriced per employee, per moduleOn requestquoted by a Sage business partner
What that buysLeave, performance and scheduling are licensed separatelyAnnual licence banded by employee count; no public rate card
Billed inRandRand
Free tierNoneNone
Free trialFree trial, length not publishedNo free trial
DemonstrationOn requestOn request
Named AI featureNone advertisedNone advertised

Sage HR and Sage Pastel Payroll are not published on a basis that can be set beside the other price, so the two cannot be subtracted honestly. Read the plan notes instead.

Sage HR

Priced per employee per month, with leave, performance and scheduling licensed as separate modules. A free trial is offered but the length is not published. Two things drive the real cost. Switching on several modules multiplies the per employee rate, and the per employee model means the bill grows with hiring. Price the module combination you will run in a year, and confirm exactly how leave balances reach your payroll before you buy.

Sage Pastel Payroll

No public price. It is sold through Sage business partners as an annual licence banded by employee count, usually with the first year of telephone and email support included. The questions that matter are what the renewal costs in year two, whether the annual tax update is part of the renewal or a separate charge, and what happens to your licence if you skip a year of cover. Get those answers before you buy, not at renewal.

Capability

What each one actually does

The capabilities we tested in each review, written out rather than reduced to ticks in a grid. A tick tells you a feature exists. It does not tell you whether it is any good.

Sage HR

Leave management
Requests, approvals and balances with a shared calendar, which ends the recurring argument about who is off and how many days remain.
Employee database and documents
Contracts, identity documents and qualifications stored against the employee record with expiry reminders, which helps considerably at audit time.
Performance reviews
Structured review cycles with goals and feedback, aimed at businesses running their first formal performance process rather than at large enterprises.
Shift scheduling
Rosters and shift planning for teams that are not desk based, with the schedule visible to staff on their phones.
Expense claims
Claims submitted with a photograph of the slip and routed for approval, replacing the envelope of receipts that arrives at month end.

Sage Pastel Payroll

Statutory PAYE, UIF and SDL
Calculations maintained through the annual update cycle, with mid year adjustments handled rather than left for the administrator to work out.
IRP5 and IT3(a) generation
Produces the certificates in the format required for reconciliation season, which is the single busiest week in a payroll administrator year.
Bulk payslip email
Sends payslips to the whole payroll in one action with password protection, replacing the printing and folding that used to consume a full day.
Leave and loan tracking
Employee loans, garnishee orders and leave balances tracked against the payroll rather than in a side spreadsheet that nobody reconciles.
Sage Pastel Partner integration
Posts the payroll journal into Pastel accounting directly, keeping the ledger and the payroll in agreement without manual capture.
Modules each product covers
AttributeSage HRSage Pastel Payroll
Covers
  • Leave management
  • Employee database and documents
  • Performance reviews
  • Shift scheduling
  • Expense claims
  • Statutory PAYE, UIF and SDL
  • IRP5 and IT3(a) generation
  • Bulk payslip email
  • Leave and loan tracking
  • Sage Pastel Partner integration

Getting it running

Setup, and who answers when it breaks

Sage HR

What it takes to start

Quick for leave, longer for the rest. Importing employees and configuring leave policies takes a day. Performance cycles and shift scheduling take longer because they encode how you actually manage people, which usually needs a decision rather than a setting. The integration to your payroll should be tested before you rely on it.

When something breaks

Online support and documentation, at a global rather than local level. There is no South African payroll behind it, so questions about PAYE go to whichever payroll you run alongside. That split is worth understanding before you buy, because it decides who you call when leave and pay disagree.

Sage Pastel Payroll

What it takes to start

Desktop installation with an annual update cycle that has to be planned around the tax year. Migration is normally done by a partner and includes employee masterfile, year to date figures and leave. The critical scheduling point is that you do not want to migrate mid tax year unless you have to.

When something breaks

First year support is typically bundled, then it follows the renewal. The deeper safety net is the size of the trained administrator pool, which means cover during leave and a replacement who already knows the product if your payroll person resigns. That is a real operational benefit.

Strengths and limits

Where each one gives ground

Sage HR

  • Clean self service that employees actually use
  • Modular, so you can start with leave and add performance later
  • Mobile app suits teams that are not at a desk
  • It is not a South African payroll engine, so you still need one
  • Module pricing adds up once you switch several on
  • Reporting is lighter than a full HR information system

Sage Pastel Payroll

  • Long track record with SARS submissions and annual tax year changes
  • Optional modules for employee self service and human resources
  • Skills are widely available in the local job market
  • No public price, so budgeting means getting a quote first
  • Desktop deployment adds backup and remote access work for you
  • Annual update cycle has to be planned around the tax year

Local view

How each one behaves in South Africa

Sage HR

Treat this as the HR layer, not the payroll. It pairs sensibly with Sage Payroll or a local payroll bureau. Before buying, check how leave balances flow into your payroll run, because a manual re key every month removes most of the benefit you are paying for.

Sage Pastel Payroll

The reason this product persists is the annual tax year change. Sage ships the update, the payroll administrator applies it and the submission season works. That reliability is worth a lot in a country where the rules move every year. Ask your partner in writing what the yearly renewal covers and whether the tax update is included or billed separately.

Closing judgement

What we said about each one

Sage HR

A tidy HR layer for a growing team that has outgrown leave spreadsheets. Only worth buying if the integration with your actual payroll is clean, so test that before committing.

Read the full Sage HR review

Sage Pastel Payroll

A dependable compliance tool for employers who want payroll on their own server and value a product their administrator already knows. New employers with no Pastel history should look at cloud payroll first.

Read the full Sage Pastel Payroll review

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How this page is put together

Where these figures come from

This page is assembled from our two reviews rather than written as a separate verdict. The scores, facts and prices are the ones published in each review, which is why they match. Where a figure has not been verified for both products we leave the row out instead of estimating it. Read the methodology

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